Blog Details

In traditional trucking, most enquiries start with one question: “Where is the shipment now?” To answer it, someone calls the carrier, then the driver, and the answer may take a while. Live tracking changes that — the information is available to everyone at the same time.

Clear visibility without constant calls

When the platform shows the shipment’s location and status on a map, your team can answer customer questions instantly and calls back and forth with carriers and drivers drop.

Alerts at the moments that matter

Instead of watching a shipment all day, you receive alerts at pickup, departure, arrival and delivery — and step in only when something needs attention.

Proof of delivery that does not get lost

Photos and the recipient’s signature protect every party, shorten the time to close the shipment and issue invoices, and reduce disputes about the condition of goods on arrival.

Data that helps you plan

As shipments accumulate you get a clearer picture of trip times and route performance, helping you plan pickups and predict arrival times more accurately.

A better experience for your customers

A customer who knows when a shipment will arrive can prepare to receive it, which directly improves satisfaction and trust in your service.

At LoadTruck, live tracking, alerts and electronic proof of delivery are part of every shipment, so you stay informed from request to closing. Learn more about our shipment tracking service.