Privacy Policy

01Introduction

We respect your privacy and are committed to protecting your personal data. This policy explains what data we collect through the LoadTruck website and how we use and protect it, in line with the regulations in force in Saudi Arabia, including the Personal Data Protection Law.

02Data we collect

• Contact details you enter in forms, such as your name, email and mobile number.
• Shipment details such as pickup and drop-off cities, truck type, weight and date.
• Company details when applying to join as a carrier.
• Basic technical data such as browser type and the cookies the website needs to work.

03How we use your data

• To answer your enquiries and quote requests.
• To review carrier applications and contact applicants.
• To improve the website and our services.
• To meet legal requirements.

04Sharing data

We do not sell your personal data. We may share the necessary shipment details only with the carrier assigned to carry out the shipment, or with official authorities where there is a legal obligation to do so.

05Protection and retention

We apply appropriate technical and organisational measures to protect your data and keep it only as long as needed for the purposes described in this policy or as required by law.

06Your rights

You may request access to, correction or deletion of your personal data, or object to its processing where the law allows, by contacting us.

07Cookies

The website uses cookies that are necessary for it to work and to remember your preferences such as language. You can control cookies in your browser settings.

08Updates and contact

We may update this policy when needed, and any update will be published on this page. For privacy questions, contact us through the Contact Us page.